Microsoft Dynamics CRM

Microsoft Dynamics CRM is an easy to use customer relationship management (CRM) system that is accessible directly from Outlook, a web browser including internet explorer, and commonly used Microsoft business applications, enabling your organization to efficiently support sales, marketing, and customer service operations. Microsoft Dynamics CRM works seamlessly with Microsoft Office 365, business and productivity software.

Dynamics CRM is a fast, flexible, and affordable CRM solution which facilitates consistent, measurable improvements in every business process.

Microsoft Dynamics CRM drives stronger customer engagement, and helps you achieve new levels of profitability. Dynamics 365 CRM takes CRM to the next level, offering cloud-based CRM functionality. ASCENTREN offers you a team of Certified CRM experts along with cost-effective Dynamics CRM consulting and implementation.

ASCENTREN can partner with you to leverage the full power of Microsoft Dynamics CRM to provide your organization with the tools and capabilities it needs to create, and easily maintain, a clear picture of customers – from first contact through purchase, and post-sales support. The system can effectively manage lead capture from multiple channels, enable tight management of your sales cycle, define your target market and track each campaign’s success.

  • Drive sales productivity, user adoption and consistent best practices
  • Deliver impactful marketing campaigns and consistent communication
  • Improve customer satisfaction and service effectiveness
  • Cloud-based and on-premise system availability

Our Microsoft Dynamics CRM Certified consulting teams use a well-developed and proven methodology which guides every step of the implementation. We gather your business requirements, manage all project documents, complete the solution development, deliver the final application to your specifications, and help you avoid common pitfalls.

Learn About Microsoft Dynamics CRM Features

Learn about Microsoft Dynamics 365 CRM


The Microsoft Dynamics CRM software drives sales productivity, user adoption and consistent best practices. It supports your sales team by providing the most effective tools for managing every stage of the sales cycle, giving your sales professionals fast access to useful data online or offline so they can work efficiently and spend more time selling.

Streamline and automate your sales processes and enable sales people to create a single view of the customer to help ensure a shorter sales cycle, higher close rates, and improved customer retention. Learn more about the Sales module


Microsoft Dynamics CRM provides marketing professionals with robust data cleansing and segmentation tools, leading campaign management features, and insightful marketing analytics to increase the effectiveness of marketing programs, improve efficiencies, and better track key metrics. Tools include a holistic, comprehensive set of marketing capabilities so you can target your customers effectively. Learn more about the Marketing module

Customer Service

Microsoft Dynamics CRM system's advanced capabilities help you to deliver superior service, reduce support costs, and improve customer retention. With Microsoft Dynamics CRM you can facilitate the availability of customer information, case management, service history, and support knowledge directly on the desktops of customer service representatives and supervisors, giving them the tools to deliver consistent, efficient service which enhances customer loyalty and profitability.

Microsoft Dynamics CRM provides a comprehensive customer service solution that is familiar to users, completely customizable to your business processes, and scalable to meet the growing demands of any size business. Learn more about the Service module

Dynamics CRM integrates natively with commonly used applications such as Outlook, Word, Excel, and Office 365. The user interface is instantly recognizable - users adapt quickly, leading to higher user adoption rates.

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